Robe trapèze Sans Manches Satiné Tulle Mariage Easter & Spring Dresses Longueur cheville Col rond Une fleur Rose Perle () #220934

Beautiful fabric - not as hard to work with as i feared. Used it for a skirt on my new elven dress.

Beautiful dress and the colour was perfect. I had so many compliments on it! A very pretty design and color.

This dress is absolutely beautiful is exactly the same as the picture The flower girl who is thrilled with their dresses. Beautifully made, they arrived as promised. We measured the girls carefully and used the size guide to choose the correct size. Highly recommended!

I ordered a flower girl dress for my 5 yo daughter that I would like to return.I don't have an order number and paid with Pay Pal.I opened up a claim already but hoping that you can send me a return label so that this can be returned and my account can be credited.The dress was not as described on the website and there is a ink pen mark on the front.The box came from a saseme street" address and there were no order forms in the box.I've attached the dress to this email.The flowers on the front were not as described.

I need to return both products from my order as the event has been cancelled:1. Flower Girl Shoes Flats Ivory Pink With Velcro Flower2. A-Line/Princess Sleeveless Satin/Tulle Flower Girl DressPlease provide the return form for me to mail these items back for a refund. Thank you!--------------------------------------------------------------------------------------------------------------------------------Can I please exchange the dress for size 4 then? I'd be happy to provide 5 star reviews if you can help me here.I'd really appreciate it!KristenOn Mon, Mar 27, 2023 at 2:55 AM notice <[email protected]> wrote:ericbridalDear kristendigmon,Thank you for your email.We have checked for you and we did the right dress and shoes in your order. We inspect the items carefully before shipping it out. So in this case, we cannot take back the dress since made in the correct way.Your understanding will be appreciated.-----------Best Wishes, ericbridal Supportericbridal.fr|FAQs--------------------------------------------------------------------------------------------------------------------------------Your return policy states that you strive for the best customer service. I contacted you within the return window and it's your job to help me exchange this item. The item is unworn, unwashed, undamaged and clean. It follows your return protocol below. Can you at least provide credit so I can order a size that fits? Please let me know what you can do. I'd love to be able to refer you to my friends.Thank you,KristenWe strive to offer you the best shopping experience. If you are not satisfied with your order, please contact us to initiate the return process within 14 days upon receiving your item(s).Please note that we only accept products in their original condition- unworn, unwashed, unaltered, undamaged, clean, free of lint and hair and with tags intact and attached. and we cannot process any products that are returned without our prior knowledge.On Tue, Mar 28, 2023 at 12:25 AM notice <[email protected]> wrote:ericbridalDear kristendigmon,Thank you for your email.We are sorry for the inconvenience caused. There is nothing wrong with the dress itself. It's hard for us to take responsibility. Just keep the dress or you can send it to your friends or resell it locally. The return or exchange is really not possible.Your understanding will be appreciated.-----------Best Wishes, ericbridal Supportericbridal.fr|FAQs--------------------------------------------------------------------------------------------------------------------------------The shoes are not made to size. You could at least offer me a return for those to uphold a reputation of good customer service.On Wed, Mar 29, 2023 at 1:59 AM notice <[email protected]> wrote:ericbridalDear kristendigmon,Thank you for your email.There is nothing wrong with the dress itself. Please understand that the dress and shoes are made to order and we need to bear the cost. It's unfair for us to take responsibility. We suggest you keep the dress or you can send it to your friends or resell it locally. The return is really not possible.Your understanding will be appreciated.-----------Best Wishes, ericbridal Supportericbridal.fr|FAQs--------------------------------------------------------------------------------------------------------------------------------I will keep the dress. Please provide return instructions for the shoes since they were not custom made.Thank you.On Wed, Mar 29, 2023 at 10:18 PM notice <[email protected]> wrote:ericbridalDear kristendigmon,Thank you for your email.We are sorry for the inconvenience caused. Normally the color would be different when we use difference device to take images. There is nothing wrong with the dress itself. It's hard for us to take the responsibility. The return is definitely not acceptable. Just keep the dress or you can send it to your friends or resell it locally.Your understanding will be appreciated.-----------Best Wishes, ericbridal Supportericbridal.fr|FAQs--------------------------------------------------------------------------------------------------------------------------------Please process #2, the refund for 10% of my order value. I appreciate you providing a solution here.Thank you,Kristen DigmonOn Thu, Mar 30, 2023 at 3:15 AM notice <[email protected]> wrote:ericbridalDear kristendigmon,Thank you for your time.We are sorry that you met this problem.There is nothing wrong with the item.The return is definitely not acceptable. We care about your feeling and here we offer following solutions for your choice:1. Keep the item(s) and we can create a coupon code (20% of the product value) for you. It can be used for your new order here. 2. Keep the item(s) and we can refund you 10% of the item value.Please let us know which one you prefer and we will process it right away.Looking forward to your reply.-----------Best Wishes, ericbridal Supportericbridal.fr|FAQs

The fit was too long, chest area was tight, and the flowers on the front were bigger than expected.--------------------------------------------------------------------------------------------------------------------------------The fit was too long, chest area was tight, and the flowers on the front were bigger than expected.--------------------------------------------------------------------------------------------------------------------------------The dress was too tight and long. The flowers on the dress were also larger than appeared on the website.