A-Line/Princess Scoop Neck Floor-length With Ruffles Tulle Flower Girl Dresses #145238

I’d like to return two dresses. The dresses has two colors and stitching does not look like the picture.Order number:LM0833084830--------------------------------------------------------------------------------------------------------------------------------Hello,Please see two different colors for the satin body and tulle.We would like to send the dresses back for a refund. Please send us the refund form.Thank you,Trisha On Mar 6, 2023, at 12:37 AM, notice <[email protected]> wrote:ericbridalDear trisha.mitra,Thank you for your email.We are sorry to hear that. Could you please provide us with the pictures showing the problem so that we can check it for you soon?Hope to hear from you soon. Have a nice day.-----------Best Wishes, ericbridal Supportericbridal.fr|FAQs--------------------------------------------------------------------------------------------------------------------------------Hello,The quality of these dresses do not look like as pictured, and we are unhappy with it. The dresses itself has two colors on it. You have advertised the dress to be one color, so this is false advertising. Please provide a refund for these dresses.TrishaOn Tue, Mar 7, 2023 at 5:55 PM notice <[email protected]> wrote:ericbridalDear trisha.mitra,Thank you for your email.We have checked it and we are very sure that we did the right colour in your order. When we are shopping online, it is common that there will be some colour difference. So in this case, we cannot take back the dress made in the correct way.Your understanding will be appreciated.-----------Best Wishes, ericbridal Supportericbridal.fr|FAQs--------------------------------------------------------------------------------------------------------------------------------ericbridal support,The quality of these dresses are unacceptable, the tulle is hanging on to the body of the dress barely by a loose, base stitch as pictured. These are unfinished dresses, with two colors shown in the pictures I have sent. The tulle is blush and the body of the dress has a purple tone. Please provide a refund for these dresses, as we are unable to wear them.TrishaOn Tue, Mar 7, 2023 at 6:38 PM notice <[email protected]> wrote:ericbridalDear trisha.mitra,Thank you for your email.There is nothing wrong with the item colour. It's unfair for us to take the responsibility. The return is definitely not acceptable. Just keep the dress or you can send it to your friends or resell it locally.Your understanding will be appreciated.-----------Best Wishes, ericbridal Supportericbridal.fr|FAQs

We received our order today and one of the dresses has blue pen markings all down the front of it. I can send a picture, but we’ve waited almost a whole month for this dress and now it doesn’t even look useable.--------------------------------------------------------------------------------------------------------------------------------Pictures below. I have a picture of the order (circled which dress it is). Are you going to replace this or at least refund me??? Sent from my iPhoneOn May 5, 2023, at 1:47 AM, notice <[email protected]> wrote:ericbridalDear Rssacks1,Thank you for your email.We are sorry to hear that. Could you please provide us below pictures so that we can improve in the future?1) The defective/damaged area on item(s) you received2) The tag of item(s). It's a small sticker on inner bag, on which you could find item ID, color, size etc.Hope to hear from you soon. Have a nice day.-----------Best Wishes, ericbridal Supportericbridal.fr|FAQs--------------------------------------------------------------------------------------------------------------------------------This item isn’t wearable and I must buy a new dress. The dress cost over 100 dollars for the customizations. I expect a refund or I will initiate a charge back with the credit card I used. Sent from my iPhoneOn May 5, 2023, at 9:39 PM, notice <[email protected]> wrote:ericbridalDear Rssacks1,Thank you for your time.We are sorry that you met this problem. Here we offer following solutions for your choice:1. Keep the item(s) and we can create a coupon code (20% of the product value) for you. It can be used for your new order here. 2. Keep the item(s) and we can refund you 10% of the item value.Please let us know which one you prefer and we will process it right away.Looking forward to your reply.-----------Best Wishes, ericbridal Supportericbridal.fr|FAQs--------------------------------------------------------------------------------------------------------------------------------We will be initiating a charge back on both dresses. I’m very confused by your solution as this is against your policy as seen below. Both items are defective (seaming is coming apart on one and pen marks on the other) Sent from my iPhoneOn May 8, 2023, at 2:50 AM, notice <[email protected]> wrote:ericbridalDear Rssacks1,Thank you for your reply.Sorry for the late reply due to time difference.We are sorry that you are not happy with the previous solutions. Here we applied for you and below is the new solutions for you to choose from:1. Keep the item(s) and we can create a coupon code (35% of the product value) for you. It can be used for your new order here. 2. Keep the item(s) and we can refund you 25% of the item value.Please let us know which one you prefer and we will process it right away.Looking forward to your reply.-----------Best Wishes, ericbridal Supportericbridal.fr|FAQs

This dress is ADORABLE! It’s stretchy and looks so pretty on. The picture hardly does it justice!

I wore this to the Mardi Gras Ball and got so many compliments on it. It was lovely and I felt like a princess in it!!

It's enough for my wedding dress. Not very long but I don't think it's going to matter.

Absolutely perfect for my ballgown style wedding dress! It makes the dress flow out perfectly and I look like a princess. I love it so much and definitely recommend it to anyone needing to feel like a princess for a night.

This is going to give my dress the dramatic flair that it needs.

Bought this dress for my nine year old daughter, she loves the dress , she can play for hours. The dress is very pretty.

I fell in love with this dress! It came in an airtight package so it didn't come crinkled up when delivered. When I took it out of the bag, oh my goodness it was the prettiest piece of barbie clothing my eyes have ever laid on and It came in a pure white color with no stains on it. The only thing was the dress was longer than the barbie so when the barbie stands upright the dress gets a bit squashed on the bottom. Besides that, it looks like a real wedding gown which was extraordinary, and it fit the doll perfectly. A win-win for me and the doll.

Perfect hoop!